Tertiary Students' Deficiency in English Emphatic Listening Skills of NLP Matching and Mirroring Technique

Active Empathic listening is an activity that combines traditional active procedures with the element of empathy, which will result in a higher form (Drollinger, Comes & Warrington, 2006, p.162). Drollinger et al. conceptualized AEL (active empathic listening) as three-stage activity: sensing, processing, and responding. helps us to listen understand how others feel. It one most essential social skills we need maintain healthy relationships others. relate those around more healthily effectively. get into conversation, especially college students. This research use Google questionnaire instrument filled out by participants. The reveals participants rarely heard about Listening used it conversation because was never learned before; some say not interesting learn.